Legal
PAIA Section 51 Information Manual
Promotion of Access to Information Act 2 of 2000
Last updated: May 2025
1. Contact Details of Information Officer
Name: I. Jonker
Capacity: Director and Information Officer
Physical: Room 208A, 2nd Floor, 101 on York Centre, 101 York Street, George 6529
Postal: As above
Email: legal@jonkerattorneys.co.za | Tel: 044 873 4111
2. Guide on How to Use PAIA
A guide to PAIA has been compiled by the South African Human Rights Commission and is available at www.sahrc.org.za.
3. Categories of Records Held
- Client matter files (debt collection, litigation, family law, commercial, employment)
- Financial records (trust accounts, invoices, receipts, statements)
- Personnel records (staff employment files)
- Supplier and service provider agreements
- Regulatory correspondence (Legal Practice Council, Debt Collectors Council, PASA)
- Court records and process documents
- Correspondence files (email, letters, notices)
- Debit order mandates and DebiCheck authorisations
- Website data and online form submissions
4. Records Available Without Formal Request
- Privacy Policy
- Cookie Policy
- Terms & Conditions
- Disclaimer
- This PAIA Manual
5. How to Submit a PAIA Request
Submit a written request to the Information Officer at the address above, including:
- Full name and contact details
- Description of the record requested
- Form of access required (copy, inspection, etc.)
- Proof of identity
- Payment of the prescribed request fee (currently R50 - subject to change per regulations)
6. Grounds for Refusal
Access may be refused on grounds including:
- Protection of third-party personal information
- Legal professional privilege
- Commercial confidentiality
- Records subject to litigation
- Security and law enforcement grounds
7. Remedies if Request is Refused
If your request is refused, you may apply to court for access, or lodge a complaint with the Information Regulator: inforeg@justice.gov.za | 010 023 5200
8. Categories of Personal Information Processed
As detailed in our Privacy Policy.
9. Description of Processing Operations
As detailed in our Privacy Policy.
10. Recipients or Categories of Recipients
As detailed in our Privacy Policy - Section 5.
11. Planned Transborder Flows
As detailed in our Privacy Policy - Section 6.
12. General Description of Security Measures
As detailed in our Privacy Policy - Section 10.